The Ultimate Care, LLC's Privacy Policy
Last Updated: September 30th, 2024

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PURPOSE OF THIS POLICY
The Ultimate Care, LLC takes the protection of your personal data very seriously.
We developed this policy to inform you of the conditions under which we collect, process, use, and protect your personal data. Please read it carefully to familiarize yourself with the categories of personal data that are subject to collection and processing, how we use these data, and with whom we are likely to share it. This policy describes how you can get in touch with us on any questions you might have concerning your personal data.
This policy may be amended, supplemented, or updated, in particular to comply with any legal, regulatory, case law, or technical developments that may arise. However, your personal data will be processed in accordance with the policy in force at the time of the data collection, unless a compulsory legal prescription determines otherwise and must be enforced retroactively.
For California Residents, please visit https://theultimatecare.healthcare/ccpa-rights/ for a summary of your data rights.

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DEFINITIONS

“personal data” means any information relating to an identified natural person or one that can be directly or indirectly identified by reference to an identification number or to one or more factors specific to this person. Personal data will also encompass information defined as “Personally Identifiable Information” or “Personal Information” where local jurisdiction uses those terms.
“us” or “our” refers to those entities of The Ultimate Care, LLC that are based in the United States or Canada (hereinafter designated as “The Ultimate Care, LLC”) for all dimensions and activities.
“you” means any website or application user/visitor.
“Website” means either (1) the website where this privacy policy appears at the footer or (2) the Application where this policy is linked.

COLLECTION AND SOURCE OF PERSONAL DATA
We use personal data to operate, administer, and improve the Website, deliver the services or carry out the transactions you have requested, improve our services, provide you with more effective customer service, perform research and analysis aimed at improving our products, services, and technologies, satisfy our legitimate business interests (including performing trend analysis and market studies), set prices, accomplish the billing function, display content and advertising that are customized to your interests and preferences, and comply with government regulations. We also use personal information about you to communicate with you about the Website, transactions with you, and additional products and services you may find of value. To do all of this, we combine personal and non-personal information, collected online and offline, including information from third-party sources.
We will most likely collect your personal data directly (via the data collection forms on our Website) or indirectly (via our service providers and/or technologies on our Website).
We undertake to obtain your consent and/or to allow you to refuse the use of your data for certain purposes whenever necessary.
You will in any event be informed of the purposes for which your data are collected via the various online data collection forms and via the Cookie Policy.

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SOCIAL NETWORKS
You have the option to click on the dedicated icons of social networks such as Twitter, Facebook, Linkedin, etc., that appear on our Website. Clicking on those links or enabling those connections may allow the social network to collect or share data about you. We do not control these third-party websites, and we encourage you to read the privacy notice of every website you visit.
Social networks create a friendlier atmosphere on the Website and assist in promoting the Website via sharing. Video sharing services enrich the video content of the Website and increase its visibility.
When you click on these buttons, we may have access to the personal information that you have made public and accessible via your profiles on the social networks in question. We neither create nor use any separate databases from these social networks based on the personal information that you have published there, and we do not process any data relating to your private life through these means.
 

If you do not want us to have access to your personal information published in the public spaces of your profile or your social accounts, then you should use the procedures provided by the social networks in question to limit access to this information.

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LINKS TO OTHER SITES
Occasionally, we provide links to other websites for practical and informative purposes. These websites are mostly The Ultimate Care, LLC websites; however, some of them operate independently from our websites and are not under our control. These websites are run by third parties with their own confidentiality recommendations or terms of use, which we strongly advise you to read. We do not accept any liability with regard to the content on these sites, for the products and services that may be offered there, or for any other use thereof.

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TYPES OF PERSONAL DATA COLLECTED AND USED BY US
We may specifically collect and process the following types of personal data:

Information for human resource management including hiring, deployment, compensation, benefits, leave management, performance management, discipline, and termination, as well as emergency contact;
Registration information you provide when you create an account;
Information that you provide for authentication purposes;
Information that you provide when filling in the forms on the Website (for example, for subscription purposes, to participate in surveys, for marketing purposes, etc.);
Transaction information you provide when you request information or purchase a product or service from us, such as your postal address, telephone number, and payment information;
Usage, viewing, technical, and device data when you visit our Website, use our applications on third-party sites or platforms, or open emails we send, including your browser or device type, unique device identifier, search queries, and IP address;
Information that you provide for order fulfillment or to provide a service;
Records and copies of your correspondence (including email addresses), if you contact us; and
Information from “posts”, comments, or other content that you post on the Website.
Personal data identified by an asterisk in data collection forms are compulsory as these are necessary to fulfill any orders placed. In the absence of this compulsory information, these transactions cannot be processed.

PERSONAL DATA THAT WE AUTOMATICALLY COLLECT
We collect some information automatically when you visit the Website to personalize and enhance your experience. We collect this information using various methods such as:

Cookies
A “cookie” is a small information file sent to your browser when you visit our Website and stored on your computer. This file contains information such as the domain name, the internet access provider, and the operating system, as well as the date and time of access by the user. Cookies cannot damage your computer in any way.
Cookies are not used to determine the identity of an individual who visits our Website. Cookies allow us to identify, in particular, your geographic location and the display language in order to improve your online browsing experience. They also enable us to process information about your visit to our website, such as the pages viewed and the searches made, in order to improve our Website content, to follow your areas of interest and offer you more suitable content.
If you do not want to receive cookies from our Website, you can adjust your browser settings accordingly. To manage your choices, each browser has a different configuration. These configurations are described in your browser’s help menu, which will explain how to change the settings to your desired cookies configuration.
We recommend, however, that you do not deactivate our cookies. Keep in mind that if you block, turn off, or reject our cookies, some of our webpages will not display correctly or you will no longer be able to use some of the services we offer. In this case, we cannot be held liable for any consequences related to the reduced functionality of our services arising from our inability to store or consult the cookies required for its functioning and which you have declined or deactivated.
Lastly, by clicking on the dedicated icons of social networks such as Twitter, Facebook, Linkedin, etc., if these are displayed on our Website, and if you have agreed that cookies may be downloaded while you are browsing our Website, the social networks in question may also download cookies to your devices (computer, tablet, or mobile phone). These types of cookies are downloaded to your device only on the condition that you have given your consent by continuing to browse our Website. You can, however, at any time revoke your consent to these social networks downloading these types of cookies.
For more information, please consult our Cookie Policy.

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IP addresses
An IP address is a unique identifier used by some electronic devices to identify and communicate with each other on the internet. When you consult our Website, we can use the IP address of the device used by you to connect you to the Website. We use this information to determine the general physical location of the device and to know in which geographical areas visitors are located.

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Statistics
The Website uses Google Analytics to generate statistical reports. These reports tell us, for example, how many users consulted the Website, which pages were visited, and in which geographical areas Website users are located. The information gathered via the statistics may include, for example, your IP address, the Website from which you arrived at our Website, and the type of device that you used. Your IP address is hidden on our systems and will only be used if necessary to resolve a technical problem, for Website administration, and to gain insight into our users’ preferences. Website traffic information is only accessible to authorized staff. We do not use any of this information to identify visitors, and we do not share this information with third parties.